Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Aud33 Casino. Please read them carefully before creating an account, depositing funds or using any gambling service. By using the website, you acknowledge that you have read, understood and accepted these terms.

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1. General terms and acceptance

These Terms & Conditions apply to your use of the Aud33 Casino website, account services, games, promotions, payment facilities and any other services made available through the website. They should be read together with any additional rules, notices, promotional conditions and policies displayed on the website. If a specific game, promotion or service has additional conditions, those conditions will apply to that game, promotion or service as well as these general terms.

In this review

1. General terms and acceptance 2. Accounts, identity and security 3. Deposits, withdrawals and game play 4. Promotions and responsible gambling 5. Suspension, liability and other legal information

By accessing the website or using an account, you agree to comply with these Terms & Conditions and all applicable Australian laws. If you do not agree with any part of these terms, you should not use the website or its services. Aud33 Casino may update these terms from time to time. Updated terms will apply from the date they are published on the website, unless a different commencement date is stated.

You are responsible for checking the current version of these terms before using the services. Continuing to access or use the website after an update means that you accept the revised terms. If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Eligibility and lawful use

You must be at least 18 years old to use the gambling services.
You must provide information that is accurate, complete and current when registering or using your account.
You must use the website only where online gambling is lawful for you and must comply with all laws that apply to your location.
You must not access or use the website if you are subject to a gambling exclusion, restriction or other legal prohibition that prevents you from doing so.
You must not allow another person to use your account or use another person's account.

2. Accounts, identity and security

You may need to create a personal account to access some or all of the services. Only one account should be held by each individual unless Aud33 Casino has expressly approved another arrangement. Accounts are personal and may not be sold, transferred, assigned or made available to another person.

You are responsible for keeping your login details confidential and for all activity carried out through your account. You should use a strong password, avoid sharing your account information and notify Aud33 Casino through the available website support channel if you believe that your account has been accessed without permission. You should also log out after using a shared or public device.

Aud33 Casino may ask you to verify your identity, age, address, payment method, source of funds or other information before allowing access to particular services or transactions. Verification may be required when opening an account, during account use or before funds are released. You agree to provide documents and information that are genuine, readable and up to date.

If information cannot be verified, appears inconsistent or is not supplied when reasonably requested, access to an account or transaction may be delayed, restricted or suspended. Information collected for verification and account administration will be handled in accordance with the Privacy Policy and applicable privacy laws.

Prohibited account activity

Creating or using an account with false, misleading or stolen information.
Opening multiple accounts to obtain an improper advantage or avoid an account restriction.
Using the account for unlawful activity, fraud, money laundering or the concealment of the source of funds.
Allowing another person to deposit, play or withdraw through your account.
Attempting to bypass technical, geographic, identity or responsible gambling controls.
Using software, devices or methods intended to interfere with the website or obtain an unfair advantage.

3. Deposits, withdrawals and game play

Available payment methods are displayed on the website and may change from time to time. You must use a payment method that is in your own name or that you are authorised to use. A payment may be refused, reversed or delayed where it cannot be verified, does not comply with these terms or is affected by a payment provider, financial institution, security review or legal requirement.

You should only deposit money that you can afford to lose. Before making a deposit, check the amount, currency and payment details carefully. You are responsible for any charges, restrictions or exchange costs applied by your bank, card issuer, payment provider or other financial institution.

Withdrawals may be subject to account verification, payment checks, anti-fraud procedures and any applicable game or promotional conditions. A withdrawal may need to be returned through an approved payment method connected with the account. Aud33 Casino may ask for further information before processing a withdrawal where this is reasonably necessary for security, compliance or account verification.

The balance shown in your account is not a bank account and does not represent a deposit-taking service. You should not treat an account balance as savings or use the services to store money. If a technical or administrative error causes an incorrect balance or game result, Aud33 Casino may correct the error and reverse affected transactions where permitted by law.

Game results and technical issues

Games must be played in accordance with the rules displayed for the relevant game. Results generated by the website's approved game systems will determine the outcome of play, subject to correction of a clear technical error. If a game is interrupted by a system failure, communications problem or other technical issue, the relevant transaction or result may be reviewed and resolved in accordance with the game rules and applicable law.

You must not exploit a software fault, pricing error, display error or other malfunction. If you identify a suspected error, stop using the affected feature and report it through the available website support channel. Aud33 Casino may suspend affected play while an investigation is carried out.

4. Promotions and responsible gambling

Promotions, bonuses, rewards and promotional campaigns may be offered from time to time. Each offer is subject to its own promotional terms, including any eligibility requirements, participation rules, expiry conditions, wagering requirements, game restrictions, maximum values or withdrawal conditions. You should read those terms before opting in or using an offer.

Unless the applicable promotion states otherwise, a promotion is intended for one person and one account only. Aud33 Casino may withhold, cancel or amend a promotional benefit where there is evidence of misuse, multiple account activity, manipulation, fraud, a breach of promotional terms or other conduct that creates an unfair advantage. Promotional terms will not override any protection provided by applicable law.

Gambling responsibly

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set limits before you play and take regular breaks. Never gamble with money needed for rent, bills, food, debts or other essential expenses. Do not gamble when affected by alcohol, medication, stress or other circumstances that may affect your judgement.

Set a personal spending and time limit before starting a session.
Keep track of your deposits, withdrawals and time spent playing.
Do not chase losses or increase stakes to try to recover money.
Use available account controls, deposit limits, time-outs or self-exclusion tools where appropriate.
Seek independent support if gambling is affecting your finances, relationships, work, health or wellbeing.
Contact the website support team if you need information about available responsible gambling measures.

A request for self-exclusion or account closure should be made through the available account or support process. You must not try to open another account or use another person's account during a self-exclusion period. Responsible gambling tools are intended to support your choices, but you remain responsible for following the restrictions you request and for avoiding access through other means.

5. Suspension, liability and other legal information

Aud33 Casino may suspend, restrict or close an account where reasonably necessary to protect players, the website or payment systems; comply with legal or regulatory obligations; investigate suspected fraud or prohibited activity; verify information; address technical concerns; or enforce these terms. Where appropriate and permitted by law, you may be informed of the reason for a restriction.

You may request closure of your account through the available website process. Closing an account does not remove obligations that arose before closure, including obligations relating to transactions, promotional activity, prohibited conduct, disputes or legal compliance. Any remaining balance will be handled in accordance with applicable law, verification requirements and the circumstances of the account.

The website and its services are provided subject to availability. Access may be interrupted for maintenance, upgrades, security measures, technical faults, communication failures or events outside reasonable control. Aud33 Casino does not guarantee that the website will always be available, error-free, secure or suitable for every device, connection or purpose.

To the extent permitted by law, Aud33 Casino is not responsible for loss caused by your failure to protect account details, your use of an unauthorised device or payment method, interruptions outside reasonable control, inaccurate information supplied by you, or your breach of these terms. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.

Complaints and applicable law

If you have a question, concern or complaint about an account, transaction, game or service, please contact Aud33 Casino through the support options shown on the website. Provide enough information for the matter to be identified, such as the relevant account details, date, transaction or game reference where available. Complaints will be reviewed in accordance with the applicable internal process and legal requirements.

These terms are intended to operate consistently with applicable Australian laws and any mandatory consumer, privacy, gambling and financial crime protections. If a provision conflicts with a mandatory legal requirement, that requirement will prevail to the extent of the conflict. Nothing in these terms prevents you from exercising a legal right or using an available complaint or dispute-resolution process.

For information about how personal information is collected, used, stored and disclosed, please read the Privacy Policy. By using Aud33 Casino, you confirm that you have had a reasonable opportunity to review these Terms & Conditions and the other policies that apply to the services.